Collection: ONE PIECE

We ship to every state and city across India, ensuring your favourite collectibles reach you safely and quickly. Orders are packed with high-grade protection to prevent any damage during transit. Shipping details and tracking information will be shared once your order has been dispatched so you can follow your package every step of the way.

We also offer FREE Shipping on eligible orders with no hidden charges. Standard shipping charges may apply on lower-value orders depending on your delivery location. Delivery time typically ranges from 3–9 business days, depending on your pincode and courier availability.

If your package arrives damaged, defective or with missing items, an uncut parcel opening video is mandatory for claiming return, replacement or refund. The video must clearly show the full parcel, shipping label and the product being opened without pause or editing.

By placing an order with Drift and Display, you agree to our shipping terms.

For any questions or concerns, feel free to contact us — we’re always here to help.

At Drift and Display, customer satisfaction is extremely important to us. If your order arrives damaged, defective, or with missing items, we are happy to offer a return, replacement, or refund based on the situation.

To process a return or issue claim fairly and smoothly, an uncut parcel opening video is mandatory. The video must clearly show:

• 
  The full sealed parcel from all sides
  
• 
  The shipping label
  
• 
  The product being opened without pause or editing
  

This helps us verify courier-related or transit damage and ensures protection for both the customer and the store.

Once your video is verified, we will process:

• 
  Replacement of the same product, OR
  
• 
  Refund if the product is out of stock
  

Returns are only applicable when the product is damaged or defective on arrival — we do not accept returns due to change of mind or dislike after purchase, as figures and collectibles are high-value items.

To request a return or claim, please contact us within 48 hours of delivery along with your parcel opening video. Our support team will guide you through the process.

We are committed to making every collector happy, and we’ll always do our best to resolve any concern quickly and fairly.

At Drift and Display, your privacy and safety are extremely important to us. When you shop with us, you trust us with your information, and we take that responsibility very seriously. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following details when you place an order or interact with our website:

• 
  Full name
  
• 
  Phone number
  
• 
  Email address
  
• 
  Billing and shipping address
  
• 
  Payment information (not stored by us)
  
• 
  Device and browsing data for improving website performance
  

2. How We Use Your Information

We use your information to:

• 
  Process, confirm, and deliver your orders
  
• 
  Provide customer support and updates regarding your purchase
  
• 
  Send order and shipping notifications
  
• 
  Improve our website’s performance and shopping experience
  
• 
  Share promotional offers (only if you subscribe or give consent)
  

3. Razorpay Payment Gateway

We use Razorpay as our secure payment gateway. During checkout, Razorpay collects the information required to process your transaction safely. Razorpay follows high-level encryption and security protections.

Drift and Display does NOT store or have access to your card details, UPI details, or banking credentials at any point.

For more information, you can refer to Razorpay’s privacy policy on their official website.

4. Cookies & Analytics

Our website uses cookies to enhance user experience and optimize performance. Cookies help us:

• 
  Personalize content
  
• 
  Improve page browsing speed
  
• 
  Understand how users interact with the site for analytics and improvements
  

5. Data Sharing

We respect your privacy and do not sell or share your personal information with third parties for marketing. Your information is only shared with:

• 
  Courier partners for delivering your order
  
• 
  Razorpay for processing payments securely
  
• 
  Legal authorities if required by law
  

6. Data Protection & Security

We follow strict safety guidelines to protect your personal information. Customer data is only accessible to authorized personnel for service-related purposes and is never misused.

7. Your Rights

You have the right to:

• 
  Request access to your stored information
  
• 
  Ask for corrections or updates to your information
  
• 
  Request deletion of your information (unless required by law for record keeping)
  

For any privacy-related requests, you can contact our support team and we’ll assist you promptly.

8. Updates to Our Policy

We may update or modify this Privacy Policy from time to time to meet legal requirements or improve our service. Any changes will be posted on this page with the updated revision date.

ustomer Support Hours:

🕒 Monday to Saturday: 10:00 AM – 7:00 PM

📞 Phone Support

Call/WhatsApp: +91 7286812807

For quick assistance, feel free to send us a message on WhatsApp during our business hours.

📧 Email Support

General Queries & Support:

driftanddisplay@gmail.com

We aim to respond to all emails within 24–48 hours.